| Company Name |
Country |
Company Details |
| Advanced Phone Ups |
USA |
Telephone training and mystery shopping of all types of vehicle dealerships. |
| Amusement Advantage |
USA |
Amusement park mystery shopping. Online application. |
| Anonymous Insights |
USA |
Marketing research firm that specializes in customer satisfaction programs. Online application. |
| ASAP |
USA
Pittsburgh, Pa |
Shopper evaluations of restaurant, fast food, retail, health care,insurance, banking, grocery, automobile and sales and service. Online application. |
| Ardent Services |
USA |
Mystery shopper services catering to retail, restaurant, hotel, airline and car rental industries. Online application. |
| Ace Mystery Shopping |
USA |
Offering customer service evaluations, exit interviews, and employee training with web access. Resource for shoppers and online application. |
| At Random Communications |
USA |
Telephone based shopper evaluations of service quality and efficiency. Customer follow-up and competitive analysis services also available. |
| ATH Power |
USA |
Mystery shopper services catering to retail and financial services. Sales staff and management training and market research. Online application. |
| Bare international |
USA |
Mystery guest retail, hotel and restaurant reports since 1987. Video training and guest intercept programs also available. Online application. |
| Informa |
USA |
Offers a range of mystery shopping services with a core focus on the financial services industry and service-oriented retail companies. Core competence is helping companies prevent discriminatory and unfair sales
practices. |
| Berring Hine |
UK |
Telephone-based mystery shopper programmes as part of a wider evaluation of public sector services. |
| Business Evaluation Services |
USA |
Business and retail on-site, telephone and customer feedback secret shopper services. |
| C-Chex |
USA |
Partners with retailers to ensure cashiers comply with age-restricted
sales policies while providing an objective view of operations. |
| Certified Reports |
USA |
Mystery shopping and market research surveys for financial, restaurant, retail and service industries. Also offer proof-of-performance theatre audits. Online application. |
| Check Mark Inc |
USA |
Mystery shopper services to banking, restaurant, retail and entertainment sectors. Online application. |
| Check Out Ltd. |
UK |
A customized mystery shopper program using specialized secret shoppers with a video recorded analysis. |
| A Closer Look |
USA |
Online mystery shopping services with resource links for shopper applicants. Online application. |
| Confero Inc |
USA |
Nationwide mystery shopping and customer satisfaction measurement services for automotive, banking, restaurant and real estate. Online application. |
| Consumer Connection |
USA |
Providing mystery shopping, customer service seminars and front line service employee training programs. |
| Consumer Research Group |
USA |
Mystery shopper consultant services to the retail industry. |
| Count On Us |
USA |
Mystery shopper services to restaurants, bars, hotels, banks, retail and service industries. Licensed investigators. Online application. |
| Creative Image Associates |
USA |
A consulting and training company specializing in assisting financial institutions to achieve a successful sales and service culture. Training, evaluation, and incentive programs designed to maximize employee performance. |
| Customer Point of View |
USA |
A mystery shopping service catering exclusively to the restaurant and hotel foodservice industries since 1985. |
| Customer Service Perceptions |
USA |
Website, telephone and on-site mystery shopping services. Online application. Employee surveys and competitor price check services also available. |
| Customer First |
USA |
Full service mystery shopping company providing on-line reporting for customer service evaluation. |
| Customer's Point of View |
USA |
Mystery shopping services for retail, restaurants, transit providers, housing, living and care facilities, entertainment facilities and health care providers. Online application. |
| Douglas Stafford International |
USA |
Video, telephone, and physical mystery shopping. Automotive industry specialists. Streaming video and audio results online. |
| DSG Associates |
USA |
Mystery shopping services to the retail food service industry. Online application. |
| ESP |
USA |
Provides mystery shopping and sales training services. |
| Feedback Plus |
USA |
Customized mystery shopping programs. |
| Game Film Consultants |
USA |
Video mystery shopping. |
| Greet America |
USA |
Conducts many types of evaluations and surveys across North America. |
| Guest Check |
USA |
Offers mystery shopping investigative services exclusively to hotels, restaurants, and resorts. |
| ICC Decision Services |
USA |
Mystery shopping and merchandising solutions. Services retail and restaurant industry. Programs customized to meet the objectives and budget of customers. |
| ICU Associates |
USA/Canada |
Provides services in the US, Canada and Puerto Rico to fast food chains, restaurants, airports, and convenient stores. Also provides private investigations in the US. Shopper application available. |
| Imaginus Training and Development |
USA |
Mystery shopping, web shopping, training, motivational seminars, and focus groups. |
| iMyst |
USA |
Mystery shopping, market research, and online surveys. |
| Infotel |
USA |
Serving retailers, restaurant/quick-serve, manufacturing and service industries with custom-designed mystery shopping programs. |
| The Insight Group |
USA |
Provides food and beverage service evaluations and full property evaluations for hotels. |
| IntelliShop |
USA |
Wide range of mystery shopping services, on-site, telephone and web-based to the retail industry. Online application. |
| It's Incognito |
USA |
Offers assessment of customer service, call handling and sales skillsthrough the implementation of mystery customer programs. Specialising in the hospitality industry. |
| Jancyn Evaluation Shops |
USA |
Secret shopping services used by the retail, restaurant and rental housing industry. |
| JM Ridgway |
USA |
A market research and mystery shopping company providing national coverage. |
| Kinesis |
USA |
Web-based reporting that targets all levels of an enterprise. Mystery shopping, focus groups, web-site pop up surveys, telephone interviews and customer feedback. |
| Kirandt |
USA |
Offers mystery shopping and competitive intelligence services exclusively the casino gaming industry. |
| Mars Research |
USA |
Offers a wide variety of quantitative research studies, including mystery shopping and customer surveys. |
| Michaelson & Associates |
USA |
Apply online to be a shopper. |
| Mystery Shop Inc |
USA |
Print, telephone, and video mystery shop services. |
| Mystery Shoppers |
USA |
Evaluates customer service and quality control. News for potential clients and shoppers, contact information, and details about the business. |
| Mystery Shoppers Ltd. |
UK |
Mystery shopping and customer service training and consultancy services. UK. |
| Mystery Shopping Providers Association |
USA |
Trade association of mystery shopping providers and resource for shopper applicants. |
| Mystery Shopper HQ |
USA/UK/NZ/AUS |
Focuses on Australian shops but also New Zealand, United Kingdom and the United States of America. |
| Mystique Shopper |
USA |
Mystery shopping services to varied industries. Web-based reporting. |
| National Shopping Services |
USA/UK |
Mystery shopping in America and Europe. |
| National Shopping Service Network |
USA |
Offers a variety of mystery shopping services. |
| Northwest Loss Prevention Consultants |
USA |
Restaurant, apartment and retail mystery shops. On line shopper application. |
| Pacific Research Group |
USA |
Services include mystery shops, site inspections, and phone surveys. |
